Insights
News & perspectives from the field
Firm news, announcements and practical thought leadership on strategy, delivery, finance, risk and technology — from the people doing the work.

AI
Why Companies Struggle to Realize Value from AI and Automation
Despite the hype, many organizations fail to generate meaningful ROI from AI and automation. Here's why — and how to shift from tactical tools to transformative results.
04/06/25

Design Thinking
Design Thinking
Design thinking is a method of creative action. How it works, the myths it dispels, and the returns it delivers in service delivery.
06/05/25
